> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.byteful.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Need Help?

> If you can not find something you need in this knowledge base, our support team is here to help.

If you can't find something you need in this knowledge base, our support team is here to help. We provide support via Email, Ticket System, Discord and Telegram.

We also provide dedicated Slack channels for start-up, scale-up and enterprise customers.

<CardGroup cols={1}>
  <Card title="Contact Support" icon="headset" href="mailto:support@byteful.com">
    Email our support team for assistance
  </Card>
</CardGroup>

<Tip>
  Our main support hours are Europe Daytime, specifically weekdays between 5AM to 7PM EST but have 24/7 support available with slower response times. We currently only provide support in English.
</Tip>