> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.byteful.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Know Your Customer Policy

> Our comprehensive Know Your Customer (KYC) policy ensuring compliance and maintaining high ethical standards.

<img src="https://mintcdn.com/pingproxies/jDaVCOuDPVpv6QiC/images/general/kyc.png?fit=max&auto=format&n=jDaVCOuDPVpv6QiC&q=85&s=feee5e133224158b1b6bc115187fd912" alt="Byteful KYC" width="1440" height="916" data-path="images/general/kyc.png" />

We are committed to maintaining the highest ethical standards and ensuring our services are used responsibly. While we do not require KYC verification for every customer, we have implemented a risk-based approach to customer verification that helps us maintain a secure and compliant network environment.

## When KYC is Required

We regularly monitor network activity and may request KYC verification in the following circumstances:

##### Automatic KYC Requirements

* **All resellers:** Any customer operating as a reseller or redistributor of our services
* **Free trial requests:** Customers requesting access to free trial periods
* **Large usage patterns:** Customers with high data consumption or extensive proxy usage

##### Risk-Based KYC Triggers

* **Sensitive domain access:** Activity involving domains that are sensitive but not entirely blocked
* **Random compliance checks:** Small, randomly selected customer groups to ensure ongoing compliance and deter bad actors
* **Additional risk factors:** As determined by our automated monitoring systems and risk assessment protocols

## Verification Process

We partner with [**Idenfy**](https://www.idenfy.com/), a trusted identity verification provider, to conduct our KYC processes. This ensures secure, reliable, and compliant customer verification while protecting your personal information.

## Information Required

Our KYC process is designed to be comprehensive yet respectful of your privacy. We may request the following information:

### Company Details

* Registered company name
* Business industry and sector
* Date of incorporation
* Registered company address

### Contact Information

* Primary phone number
* Business email address
* Authorized contact person details

### Usage Information

* Business model description
* Methodology of proxy usage
* Planned use cases and applications
* Expected usage volumes

### Additional Documentation

* Business registration documents
* Identity verification for authorized representatives
* Any additional documentation requested by our Risk team

## Compliance and Cooperation

By maintaining these high ethical standards through selective KYC verification, we ensure that Byteful remains a trusted platform for legitimate business use while protecting the integrity of our network and the broader internet ecosystem.

## Contact

If you have questions about our KYC policy or have been requested to complete verification, please contact our compliance team at [compliance@byteful.com](mailto:compliance@byteful.com).

***

*This policy is subject to updates as we continue to enhance our compliance procedures and maintain the highest standards of service.*
